Travel FAQ's

When should I schedule my flights?

If scheduling flights from Miami for the day the ship returns, MSC recommends booking a flight that departs after 12:30 PM to allow enough time to get off the ship, and pass through customs. If flying from Fort Lauderdale please schedule flights after 1:30 PM. This is MSC's recommendation and they will not be held responsible for anyone who misses a flight - book flights at your own risk.

Are there any discounted deals on hotels?

Yes.  We have one Official Hotel with special discounts for Jam Cruise 12 passengers; The Courtyard Marriott Downtown Miami. Click Here for all the details and booking codes.

What should I pack?

Weather in the Caribbean this time of year is generally warm, but since some of the shows will be taking place outdoors in the middle of the ocean, there is the chance of it being cool. We suggest bringing some warm clothing just to be on the safe side. Other than that, anticipate wearing t-shirts and shorts pretty much the entire time. Bring your cameras and chargers to capture the entire event, ear plugs, sunscreen, bathing suit, comfortable footwear, costumes for theme nights, door decorations and rain gear (just in case).

What should I NOT pack?

No illegal substances or paraphernalia, alcohol, non-alcoholic beverages, food, weapons or pets. The use of illegal drugs is strictly prohibited on Jam Cruise 12.  All local, federal and state laws pertaining to drug use and/or possession must be respected.

Can we bring our own alcohol on the ship?

No. MSC Cruise Lines does not permit any food or beverage to be brought onboard. Alcoholic beverages will not be sold or served to anyone under the age of 21. We reserve the right to refuse the sale of alcoholic beverages to anyone. Alcoholic beverages purchased in the ship's gift shops or in ports of call will be retained by MSC Cruise Lines until the end of the voyage.

When and where do we board?

Boarding is from 1:00 - 5:00pm on the day of departure. Click for information and a map of the PortMiami Cruise Terminal.

What documents do I need?

As you will be traveling outside of the country and visiting foreign countries, we advise that all passengers carry a valid Passport when attending Jam Cruise. Passengers without passports can use an original (no photocopies - must have a raised seal) birth certificate and photo ID to board the ship (and you will be allowed to leave the ship to visit the ports of call). Be advised, passengers MUST have a valid passport to disembark early. All foreign travelers should check with their local authorities to confirm that you have the appropriate travel documents required. Click here for a complete explanation of the travel documentation required to attend Jam Cruise 12.

How many pieces of luggage can I bring?

There is no limit to how many bags you are allowed to bring onboard, however be mindful that storage space in cabins is very limited. Both carry on and checked bags must go through security. Make sure your luggage is tagged with the MSC luggage tags you will receive at the port.